As indicated by Palcouk above if you no longer have the email account for the Microsoft Account that you used to setup your OfficeĪt: (when I go this website it gives me theĮmail address associated and logged in with my Office). But keep it safe as it is your proof of purchase. You can only use the Product Key once to install setup your Office 2013. So thereafter you can use the Office Account to setup Office. But the email he is using now doesn't provide a link to install, just a link to try or buy. When you setup Office 2013/2016/2019 using the Product Key and the email address and password for a Microsoft Account Microsoft creates an Office Account integrating the Product Key and Microsoft Account. When I try to enter the product key it tells me it is already registered and I should go to the "myaccount" page to reinstall. We bought it with laptop from Staples over 4 and a half years ago. The problem is he doesn't remember the username or email he We have the original purchase card from Staples with the product key. My son rebuilt his Asus laptop and now is trying to reinstall his Student version of Office 2013.
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